Returns & Exchanges
At MARMY FÜRDŐSZOBA, we want you to be completely satisfied with your bathroom fixtures and accessories. If your purchase does not meet your expectations, you can return your items within 14 days of delivery for a full refund or exchange.
Initiate Your Return
Contact our customer service team via email with your order number and the specific bathroom items you wish to return to receive a Return Authorization.
Secure Packaging
Carefully pack the products in their original manufacturer packaging, ensuring all mounting hardware and manuals are included to prevent damage during transit.
Shipping and Logistics
Affix the provided return label to your package and drop it off at an authorized carrier location, or schedule a pickup for larger sanitary ware items.
Inspection and Refund
Once our warehouse team inspects the returned goods for quality assurance, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing